Frequently Asked Questions
Frequently asked questions
Where do you deliver to?
We cover the whole of the United Kingdom. We are currently working on expanding to be able to provide our delicious products for the rest of the world!
What do the subscription boxes contain?
All of our subscription boxes are full with delicious goodies! We have a selection of different boxes to suit your preferences from American Candy to Classic Sweets and depending on which box you select you'll get a box full of different confectionary & new treats on the market!
Do you sell Vegan/Gluten Free/Halal Sweets?
Yes we do! Select the filters in our shop to see what products suit your requirements. You can also find a Gluten Free & Vegetarian Page!
Where do your sweets come from?
We use UK suppliers meaning all of sweets meet the UK laws regarding ingredients. We also use the top brands meaning you receive the best quality treats through your door.
What are the Retro Boxes?
Retro Boxes contain sweet treats from the decade you pick! We fill the boxes with treats from your favourite era! These are great gifts!
Can you personalise items?
Yes, Pinata Pantry pride ourselves on going that extra mile for customers! On most products you can find you select your own sweets & add a gift tag for free!
How can payments be made?
We can accept, Debit/Credit card & Paypal.
Do Sweet Bouquets travel well?
No, Unfortunately Sweet Bouquets are very delicate & we currently only deliver them locally. we are working on finding a safe way to dispatch nationwide however in the meantime you can request a flat pack version to assemble yourself on arrival.
Are Subscription Boxes/Products Refundable?
No, unfortunately due to the nature of subscription boxes & our products we don't accept refunds on our edible products of any form.
Do you cater Weddings & Events?
Yes we do! Email us or give us a call to discuss your requirements & we can help provide the perfect treats for your special day including sweet carts!
How long does delivery take?
We estimate 2-5 working days for all deliveries across the UK.
I live in Leicester, what are my delivery options?
We have plenty of options to suit you!