Shipping / Pick Up

Shipping Policy

All orders are dispatched within 24 hours & sent using a tracked 2-5 working day service. However most parcels arrive within a day or two. If you are in a rush for a parcel you can contact us to upgrade. 

If you are located within Leicestershire we do provide a same day delivery service Mon-Sat. Orders must be placed before 2pm for same day delivery. Check if you are within the same day delivery area by sending us your postcode!

Pick Up Service

Collection is available on all orders Monday-Sat between 10.30am-7.30pm. 

You can select 'Collection' at the checkout & you will receive an email once your order is ready to collect with details on how & where to collect from.

Return & Exchange Policy

Products that have been opened or tampered with in any form can not be returned due to the nature of the product. 

If you wish to return an item that is sealed you can do so at the customers postage cost. Refunds take between 2-5 working days to process. 

Subscription boxes are not eligible for return due to the nature of the products. 

Specific Day Delivery 

Want a delivery on a certain day? Perhaps for a special occasion? Easily done! When placing your order you will find a note section at the checkout, simply add little message in here telling us the exact date you would like delivery & we will do the rest!